Watch this video to learn more about calling 811.
You might be surprised how much is going on underground. Gas, electric and other utility lines are just about everywhere. So for your own protection, state law requires you to call at least two working days before you start digging - whether you’re rototilling in your backyard or undertaking some serious excavation work.
You have a legal and financial responsibility for damage to utility lines so let's work together and keep things safe.
When to call
Call the national 811 Call Before You Dig number or visit one of the websites listed below two working days before you dig or excavate for the location of underground gas and electric lines. There will also be other utilities locating their facilities such as telephone, cable, etc.
Refer to the websites below for more information on rules and regulations.
Who to call before you dig
Whichever method you choose initiates a request for someone to visit your work site — within two working days — to mark the ground above utility lines, including our gas and electric facilities. That way, you won't inadvertently hit a line while you're digging.
What you need to know
If you smell natural gas...
Because natural gas is lighter than air, it becomes combustible when mixed with air and exposed to an ignition source. That’s why we add an odorant that smells like rotten eggs so you’ll know right away if there’s a problem.
Any time you smell or hear a gas leak, take these precautions:
If you damage natural gas lines:
Even if gas isn’t leaking, we need to inspect the lines. Call Avista Utilities at (800) 227-9187 as soon as possible.
If you’re building:
Never build decks or structures over Avista’s pipelines or meters. Doing so runs a serious safety risk, and prevents Avista from servicing the infrastructure that serves you.
We may be able to relocate our equipment to accommodate your project, but you could be responsible for the associated costs. Call us at (800) 227-9187 to learn more.
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