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About Rates
   
You want rates that are fair. So do we.
 

Avista’s rates are set through a detailed and regulated process. It’s common to think that we can raise our rates whenever we want, but in fact, the opposite is true.

Avista is a regulated utility. This means that our rates can only be changed – increased or decreased - with approval from state public utility commissions. These commissions set rates that are in the best interest of customers as well as Avista, and that support overall efforts to deliver safe, reliable energy to you.

Here’s how it works. When our costs for delivering energy to our customers change, we file a request to adjust rates. The commissions thoroughly investigate our case, and:

  • Scrutinize our costs
  • Review thousands of pages of information
  • Welcome and review public testimony and comments

After reviewing all the information, the state commission sets or approves rates based on what it determines is fair and reasonable.

 

Learn more about rates and other related topics by viewing the following one-sheets:

 

 
  • Fair and reasonable rates
  • Imagine life without it
  • Take a look behind your light switch
  • An investment in Avista and community 
  • Executive salaries
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    Approximate rate case timelines

    WA

    Up to 11 months

    OR

    Up to 10 months

    ID

    Up to 7 months

       

    Stakeholder roles – those involved in the rates process

    Avista

    File rate request to recover costs

    Customers

    Can review all contents of request and provide comments

    Commission staff

    Evaluate testimony from all stakeholders and make recommendation to Commissioners

    Intervenors

    Organizations that represent groups of customers

    Commissioners

    Appointed state officials

                              

     

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