Residential customers:
(800) 227-9187
Business customers:
(800) 936-6629
Hearing impaired:
dial 711
Our phone lines are open:
7:00 am - 7:00 pm Monday - Friday
9:00 am - 5:00 pm on Saturdays
24-hour media line:
(509) 495-4174
We'll get back to you within 2 business days (excluding holidays).
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Simple upgrades and fixes can result in lower bills.
See how many great rebates and incentives are offered in your area: Washington, Idaho, Oregon.
Use our fuel cost comparison calculators to estimate your annual heating and water heating costs compared to alternative energy sources.
Business information
See our resources for business owners.
Enjoy nature with us
Come visit the many recreational opportunities on our Clark Fork and Spokane River Projects.
How to read your bill
See what makes up a typical statement.
Billing options
Go paperless, enroll in Auto Pay, even out your seasonal highs and lows, and more.
Eligible customers can get FREE duct-sealing from Avista and KW Energy
The Ross Ragland Theater and Cultural Center in Klamath Falls is celebrating its 35th anniversary with a jampacked season.
Avista launches new virtual water power walking tour
Clearwater Paper in Lewiston, Idaho, has been recognized for their outstanding leadership in energy efficiency
Partnering with Avista to help improve schools.
Two Davenport business partners who’ve benefited from Avista's Small Business Partner Program